NWCare is a family run domiciliary care agency, serving the community in Northern Ireland for over 50 years. We are recruiting a temporary referrals administrator for a 12 month period to cover maternity leave.

The Referral Administrator receives, records and processes brokerage and private referrals, determines availability in conjunction with the Area Service Manager, requests, receives, records, stores and collates supporting Service User documentation.

Liaise closely with Brokerage Department and Key Workers to ensure needs are met in relation to availability of packages.

Searching for and/or entering related data into the computerised information system. Responsible for receiving, recording and distribution of all documentation in relation to Service Users through a central referrals system.

The Referrals Administrator is part of the business continuity plan and job roles may change according to business needs.

Key Competencies

• planning and organising
• information collection and management
• problem solving
• attention to detail
• decision making skills
• communication skills
• confidentiality
• ability to work under pressure
• work within GDPR legislation
• any other duties

• proficient in relevant computer applications such as MS Office
• accurate keyboard skills and proven ability to enter data at the required speed
• knowledge of correct spelling, grammar and punctuation
• knowledge of clerical and administrative procedures

NW Care wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of gender, sexual orientation, religious belief, political opinion, marital status, age or disability.