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Deputy Area Service Manager

We are recruiting home care assistants for evening rotas in the Coleraine area.Please note: &nbsp;Criteria for this role is that you apply for an Enhanced AccessNI certificateWe offer our staff<ul><li>Excellent hourly rate</li><li>Mileage paid</li><li>Annual leave on a pro rata basis</li><li>NISCC - Post registration training learning)</li><li>On-line learning</li><li>Training academies throughout Northern Ireland</li><li>Practical paid training</li><li>CPD approved certificate for training</li><li>QCF Levels 2, 3 and 5 qualifications</li><li>Internal career progression</li><li>Paid shadowing</li><li>Mentoring arrangements</li><li>Uniforms supplied</li><li>Flexible working hours - full time and part time morning, afternoon, evenings and late rotas</li><li>Child friendly hours - put to bed rotas to suit mums and students</li><li>Running 4/3 rotas both full time and part time available</li><li>Experienced care company with over 50 years in healthcare</li><li>Recommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a £250 voucher (no limit to number)</li></ul>We can offer both full time and part time flexible rotas. We work off a 4/3 rota pattern, as follows: - Week 1 - Monday, Tuesday, Saturday and Sunday Week 2 - Wednesday, Thursday and Friday.&nbsp; Morning rota is from 07:00 - 14:30, Afternoon rota is from 15:00 - 18:30 and Put to bed/evening rota is from 19:00 - 23:00No qualifications or experience are necessary as full bespoke training will be providedIf you are interested in a role in care and making a difference in your community - then NWCare are interested in talking to you. Apply today #TeamNWCareYou caring about others can make all the difference

Community Care Workers - Evening rotas - Coleraine

NWCare is one of the leading Domiciliary Care Agencies serving the community in healthcare for well over 50 years. &nbsp;We are expanding our service in the Ballykelly area and are now recruiting a Quality Monitoring Officer.JOB SUMMARY&nbsp;To ensure NWCare Service Users receive delivery of care in accordance with company policies and procedures and in line with company Aims and Objectives.&nbsp; He/she is responsible for carrying out quality monitoring, health and safety risk assessments in line with legislation and&nbsp;company Health and Safety Policy, staff monitoring and spot checks on behalf of the company.DUTIES and RESPONSIBILITIES&nbsp;1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To carry out service quality monitoring on behalf of NWCare, including onsite visits and Service User telephone monitoring2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To attend Service User reviews and contract monitoring reviews3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To follow up and record any issues/complaints that may arise with Service Users or relatives including the referring of complaints to the Registered&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manager for investigation4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To refer all information gathered through monitoring to the Registered Manager for auditing purposes and to make recommendations for improving on&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; any under-performance identified, via a monthly quality monitoring report5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To monitor staff and Service Users in accordance with quality monitoring schedules and monitoring standards6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To carry out Health and Safety risk assessments in line with legislation and company Health and Safety Policy7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To promote the Aims and Objectives of NWCare as defined in the company Statement of Purpose8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To adhere to all company policies and procedures9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To maintain the confidentiality of information as per company Confidentiality Policy and GDPR Legislation10.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To attend Care Management reviews when required11.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To report to the Registered Manager regarding quality issues or concerns regarding any part of the company systems and processes12.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To ensure reports, action plans and quality improvement plans are completed and submitted within agreed scheduled times&nbsp;13.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To participate in performance reviews and development planning&nbsp;14.&nbsp; &nbsp; &nbsp; &nbsp;To work in all areas and locations as business needs dictate15.&nbsp; &nbsp;&nbsp;&nbsp;&nbsp; As part of the business continuity plan, you will be required to participate in the covering of rotas and hold the on-call phone as and when required -&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;generous on-call allowance16. &nbsp; &nbsp; &nbsp; There must be an element of training and education to implement onsite corrective actions with staff.

Quality Monitoring Officer - Ballykelly

We are delighted to announce that we are holding Open Recruitment Days from 27 - 31 October - 10:00 - 16:00 in the Boulevard, Banbridge.We are recruiting for Community Care Workers for Rathfriland and all surrounding areas.We offer our staff<ul><li>Excellent hourly rate</li><li>Mileage paid</li><li>Annual leave on a pro rata basis</li><li>NISCC - Post registration training learning</li><li>On-line learning</li><li>Training academies throughout Northern Ireland</li><li>Practical paid training</li><li>CPD approved certificate for training</li><li>QCF Levels 2, 3 and 5 qualifications</li><li>Internal career progression</li><li>Paid shadowing</li><li>Mentoring arrangements</li><li>Uniforms supplied</li><li>Flexible working hours - full time and part time morning, afternoon, evenings and late rotas</li><li>Child friendly hours - put to bed rotas to suit mums and students</li><li>Running 4/3 rotas both full time and part time available</li><li>Experienced care company with over 50 years in healthcare</li><li>Recommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a £250 voucher (no limit to number)</li></ul>We can offer both full time and part time flexible rotas. We work off a 4/3 rota pattern, as follows: - Week 1 - Monday, Tuesday, Saturday and Sunday Week 2 - Wednesday, Thursday and Friday. Evening rota is from 19:00 - 23:00No qualifications or experience are necessary as full bespoke training will be providedIf you are interested in a role in care and making a difference in your community - then NWCare are interested in talking to you. Apply today!You caring about others can make all the difference&nbsp;

Open Recruitment Day

NWCare is a leading domiciliary home care provider with over 50 years experience in serving the community. We are now recruiting a Deputy Area Service Manager for our Coleraine branch. This role will involve working out of our Ballykelly branch.<ul><li>This role will involve supporting the Registered Manager/Area Service Manager/Quality Monitoring Officer/Training Facilitator overseeing the provision of high-quality care to clients in their own homes</li><li>Assisting the Area Service Manager in the supervision of a team of Domiciliary Care workers</li><li>Monitoring and supporting the care delivery for new and existing Service Users</li><li>Assisting with rota management and on-call</li><li>Liaising with the Health Trusts, Service Users, keyworkers and private referral agents and maintaining good relationships with them</li><li>Ensure that relevant documentation, systems, processes, and all client care visits are all running to the high standards expected</li><li>Ensuring at all times compliance with the Domiciliary Care Agencies Minimum Standards and NWCare’s policies and procedures</li><li>Be flexible and responsive to meet the changing needs of the service and the Service User, including unforeseen business needs</li><li>Ensuring relevant monitoring and quality assurance processes are implemented in accordance with policy and procedures&nbsp;</li></ul>DUTIES and RESPONSIBILITIES&nbsp;<ol><li>Assisting the Area Service Manager by allocating Service Users to Domiciliary Care Workers, ensuring that the Domiciliary Care Workers are adequately trained for the care package assigned to them.</li><li>Assist the Area Service Manager, including in their absence, with accepting, allocating and processing referrals for new care packages and process changes and amendments to existing care packages.</li><li>Monitor and report changes or concerns in Service Users’ conditions to the Area Service Manager or in their absence the relevant line manager.</li><li>Assist with the reconciliation of timesheets, preparing paperwork for payroll and notifying Payroll of variations as appropriate when required.</li><li>Participate in the out of hours on call rota as directed by the Registered Manager working within on call guidance.&nbsp; On-call every other weekend is required.&nbsp;</li><li>Provide effective supervision and guidance to Domiciliary Care staff within the team.&nbsp; &nbsp;</li><li>Maintain accurate and confidential records in accordance with company policy and procedure.</li><li>Assist with the monitoring and evaluation of service provision.</li><li>Identify training and development needs and report any needs within their team of domiciliary care workers to the quality monitoring officer and Area Service Manager.</li><li>Record and report to the Area Service Manager and the Registered Manager any complaints/compliments and comments received from Service Users, relatives or Key Workers/Care Managers.</li><li>Record and report immediately to the Registered Manager any accidents, incidents and untoward events and complete necessary documentation.</li><li>Provide service of service delivery care packages to Service Users as and when required to ensure compliance with relevant legislation.&nbsp;</li><li>Participate in continuous professional development.</li><li>Implement NWCare supervision and appraisal policy&nbsp;</li><li>As and when considered necessary or appropriate, you are required to transfer or undertake other duties, within competence and within reason, in order to meet short term fluctuations or priorities in work demands or to cater for emergencies. The employer may, at its discretion, amend your job description at any time within reason.&nbsp;</li><li>Work under GDPR legislation.</li><li>Hold the on-call phone on a rota basis</li></ol>OTHER DUTIESThe role is predominantly field based, and you will be required to assist occasionally in hands on care out in the community if required as well as participating in the provision of an 24/7 on-call service outside of normal office hours to ensure consistent service.You will also be required to deputise for the Area Service Manager in their absence.The post requires the job holder to have a clear enhanced disclosure check in accordance with the regulatory body AccessNI at any time during the course of employment.&nbsp;

We are recruiting home care assistants for a home care package in the Waterside.&nbsp; Day rotas available and an overnight rota from 10.00 - 07:00. &nbsp;Full training for this role will be provided by NWCare in their in-house training academy, but the successful applicant will need to have at least six months previous paid caring experience.Please note: &nbsp;Criteria for this role is that you apply for an Enhanced AccessNI certificateAs a company, we offer all our staff<ul><li>Excellent hourly rate of pay</li><li>Annual leave on a pro rata basis</li><li>NISCC - Post registration training learning</li><li>On-line learning</li><li>Training academies throughout Northern Ireland</li><li>Practical paid training</li><li>CPD approved certificate for training</li><li>QCF Levels 2, 3 and 5 qualifications</li><li>Internal career progression</li><li>Paid shadowing</li><li>Mentoring arrangements</li><li>Uniforms supplied</li><li>Flexible working</li><li>Child friendly hours - put to bed rotas to suit mums and students</li><li>Experienced care company with over 50 years in healthcare</li><li>Recommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a voucher (no limit to number)</li></ul>

Home Care Package with clinical duties - Waterside 

We are recruiting home care assistants for a home care package in Cityside.&nbsp; Rotas are 07:00 - 15:00; 15:00 - 23:00 and overnight 23:00 - 07:00Full training for this role will be provided by NWCare in their in-house training academy, but the successful applicant will need to have at least six months previous paid caring experience.Please note: &nbsp;Criteria for this role is that you apply for an Enhanced AccessNI certificateAs a company, we offer all our staff<ul><li>Excellent hourly rate of pay</li><li>Annual leave on a pro rata basis</li><li>NISCC - Post registration training learning</li><li>On-line learning</li><li>Training academies throughout Northern Ireland</li><li>Practical paid training</li><li>CPD approved certificate for training</li><li>QCF Levels 2, 3 and 5 qualifications</li><li>Internal career progression</li><li>Paid shadowing</li><li>Mentoring arrangements</li><li>Uniforms supplied</li><li>Flexible working</li><li>Child friendly hours - put to bed rotas to suit mums and students</li><li>Experienced care company with over 50 years in healthcare</li><li>Recommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a voucher (no limit to number)</li></ul>

Home Care Package with clinical dutes - Cityside

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