Choosing Care Tips

Tips on Choosing the Right Domiciliary Care Provider for You or a relative requiring care.

Get In Touch

Contact us today to discuss your requirements and options

Contact Us

Looking for a reliable domiciliary care provider for a parent, spouse, elderly relative, or sick family member? Or for yourself perhaps? There are several important points to keep in mind as you evaluate prospective professionals and the services they offer. We have provided some guidelines to help ensure you or your loved one has quality domiciliary care provider.

Make a list of the services you require or your relative require

Does he/she have specific health care requirements?

Are you looking for rehabilitation care such as after surgery or serious illness?

Determine the type of care that is required before you contact a provider.

Will he/she require assistance with personal care?

Does your relative live alone and require live-in care?

  • Examine the range of services that community care agencies provide

    Read More Don’t assume that all domiciliary care agencies work the same way. Some may not be equipped to provide for complex care needs like Tracheostomy care for instance. Others may only offer specialised services which are geared towards a specific group of people. Also, individual needs change; especially if the person is elderly or has a debilitating illness. In such situations, it makes more sense to work with a community care agency that provides a broad range of services and will be able to meet changing requirements such as hospital discharge and post-operative or live-in care.
  • Review inspection reports

    Read More Determine how long the domiciliary care agency has been in business and examine their track record carefully. Especially examine the inspection reports. You want to ensure that they are in compliance with government regulations and that your loved one will get proper care. These reports can be downloaded from The Regulation and Quality Improvement Authority website, simply search for the Service Provider by name.
  • Ensure the home health care provider is registered with RQIA

    Read More The Regulation and Quality Improvement Authority (RQIA) monitor and control care providers such as NW Care. An agency that is registered with them demonstrates that their staff has the right training and that the agency meets the required standards.
  • Meet with a few domiciliary care agencies

    Read More This will help you determine which one is the right fit for you. Ask about the training that their staff receives, the screening process for their caregivers and for references that attest to the quality of service. A reputable provider will have no problem giving you this information.

Having a professional home care service for your relative allows them to remain in familiar surroundings while providing them with the support they require. Many people choose this as an alternative to moving into a care home. With the right kind of assistance, they can continue to remain in the comfort of their homes and lead as independent a life as they choose to.

At NW Care, we provide comprehensive home care services of the highest quality. We treat each of our clients with dignity and respect while delivering a personalised care delivery plan. Our aim is to promote their independence and assist quality of life.

Follow us on Facebook feed to learn about our latest services.

As a leading provider of domiciliary care services in Northern Ireland, we are equipped to handle both simple and complex care needs. Our professionals have clinical experience and can meet specialised requirements like Tracheostomy care. All of our staff are fully trained and checked through Access NI to ensure the safety and well-being of everyone we care for.

What now?


Call us

For more information or to discuss your requirements

028 7772 3514

Mon - Fri, 9am - 5pm

Contact us online

Prefer to submit your enquiry online? Click below to fill out our simple online quick contact form.

Submit enquiry online

Posted on 30th November 2020

A new wave of care is emerging in communities everywhere…and NWCare is extremely proud to introduce more…Say hello to Shauna from Fintona, County Tyrone. At 20 years of age…she has chosen to make a difference…she has chosen to care Why Health and Social Care? “It was always on the cards that I would do something […]

Posted on 19th November 2020

Say hello to Myra Originally from Craigavon and now living in the Omagh area, she has been making a significant difference in her community for the last three and a half years. Tell us about your path to care? “Well, prior to working in care I worked extensively in Horticulture and did other things in […]

Posted on 13th November 2020

Programme Purpose: Are you interested in learning the fundamental skills and knowledge to meet the care needs of patients? Audience: All staff working in Health and Social Care Dates/Location/Time: Saturday 21 November 2020 – Venue: Zoom Video Link – Time: 9.15 – 4.30 Monday 14 December 2020 – Venue: Zoom Video link – Time: 9.15 […]

Posted on 6th November 2020

NWCare encourage you to download the #StopCovidNI App – Lets all do our best to support those who are vulnerable and help all those working in Health and Social Care . The app is available, free of charge, from both the Apple App store and the Google Play store: Download the app for an Apple […]

Posted on 4th November 2020

Do you work for NWCare? Are you under 25? Sign up for the NWCare Apprenticeship – In partnership with Rutledge Group and Apprenticeships NI NWCare are offering staff under 25 the chance to gain a fully funded NVQ Diploma (Levels 2 and 3) in Health Care. If applicable the course will start immediately and you […]

Posted on 3rd November 2020

This year, early demand for the flu vaccine has meant that some people have not been able to get their flu vaccine straight away. This flyer answers some common questions about the supply of the flu vaccine for 2020. Link: http://www.nwcare.co.uk/app/uploads/sites/2/2020/11/flu_vaccine_supplier_factsheet-FINAL-2.pdf

Posted on 26th October 2020

Sophie is one of our new care team members in #Fermanagh and another inspirational young person choosing to care for their community. Originally from #Kesh, Sophie has always wanted a career in Health and Social Care, and thanks to Devenish College in #Enniskillen where Sophie studied an A-Level in Health and Social Care, she was […]

Posted on 20th October 2020

Having previously worked in a Spa Resort, Agnieska knew something was missing in her work life… Over the period of a year she reached out to #NWCare and started to learn more about the care sector and the type of careers we offer, she wanted to know that we would support her on a new […]

Posted on 16th October 2020

(Update – New dates have been added) Dear Team See information below from the Clinical Education Centre on how to register for Infection Prevention and Control Awareness Sessions for Domiciliary Care Staff. Each session can take up to 100 participants. CEC – Registering on CEC website Feb 2020 Instructions http://www.nwcare.co.uk/app/uploads/sites/2/2020/10/CEC-Registering-on-CEC-website-Feb-2020.pdf  Website Registration link https://cec.hscni.net/ Infection […]

NW Care is part of the North West Healthcare Goup

You can find out more information by visiting the other group member sites

NW Recruitment


Visit the NW Rrecruitment Website Click here


North West Independent Hospital

Visit the North West Independent Hospital Website Click here