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Choosing Care Tips

Tips on Choosing the Right Domiciliary Care Provider for You or a relative requiring care.

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Looking for a reliable domiciliary care provider for a parent, spouse, elderly relative, or sick family member? Or for yourself perhaps? There are several important points to keep in mind as you evaluate prospective professionals and the services they offer. We have provided some guidelines to help ensure you or your loved one has quality domiciliary care provider.

Make a list of the services you require or your relative require

Does he/she have specific health care requirements?

Are you looking for rehabilitation care such as after surgery or serious illness?

Determine the type of care that is required before you contact a provider.

Will he/she require assistance with personal care?

Does your relative live alone and require live-in care?

  • Examine the range of services that community care agencies provide

    Read More Don’t assume that all domiciliary care agencies work the same way. Some may not be equipped to provide for complex care needs like Tracheostomy care for instance. Others may only offer specialised services which are geared towards a specific group of people. Also, individual needs change; especially if the person is elderly or has a debilitating illness. In such situations, it makes more sense to work with a community care agency that provides a broad range of services and will be able to meet changing requirements such as hospital discharge and post-operative or live-in care.
  • Review inspection reports

    Read More Determine how long the domiciliary care agency has been in business and examine their track record carefully. Especially examine the inspection reports. You want to ensure that they are in compliance with government regulations and that your loved one will get proper care. These reports can be downloaded from The Regulation and Quality Improvement Authority website, simply search for the Service Provider by name.
  • Ensure the home health care provider is registered with RQIA

    Read More The Regulation and Quality Improvement Authority (RQIA) monitor and control care providers such as NW Care. An agency that is registered with them demonstrates that their staff has the right training and that the agency meets the required standards.
  • Meet with a few domiciliary care agencies

    Read More This will help you determine which one is the right fit for you. Ask about the training that their staff receives, the screening process for their caregivers and for references that attest to the quality of service. A reputable provider will have no problem giving you this information.

Having a professional home care service for your relative allows them to remain in familiar surroundings while providing them with the support they require. Many people choose this as an alternative to moving into a care home. With the right kind of assistance, they can continue to remain in the comfort of their homes and lead as independent a life as they choose to.

At NW Care, we provide comprehensive home care services of the highest quality. We treat each of our clients with dignity and respect while delivering a personalised care delivery plan. Our aim is to promote their independence and assist quality of life.

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As a leading provider of domiciliary care services in Northern Ireland, we are equipped to handle both simple and complex care needs. Our professionals have clinical experience and can meet specialised requirements like Tracheostomy care. All of our staff are fully trained and checked through Access NI to ensure the safety and well-being of everyone we care for.

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Posted on 31st March 2020

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Posted on 25th March 2020

Notice to all NW Care staff – We are sharing this information across all of our communication channels to ensure our teams have a reference point, especially as all of our ‘Key Workers’ provide care in rural and urban areas across Northern Ireland  BUT we must also remind all teams that they have to attend our […]

Posted on 23rd March 2020

All team members across Northern Ireland are required to attend COVID – 19 briefing sessions. Liaise by phone with your local branch to book in as places are restricted in each session

Posted on 18th March 2020

NW Care Belfast Office and Health Care Training Academy – staff briefing sessions Please note, all staff must attend a briefing. Each session will be restricted to less than 10 staff at a time,so please make sure to liaise with your Area Manager toconfirm by telephone the date you are attending.

Posted on 18th March 2020

Staff Notice: NW Care #Omagh Branch – staff briefing sessions Please note, all staff must attend a briefing. Each session will be restricted to less than 10 staff at a time,so please make sure to liaise with your Area Manager toconfirm by telephone the date you are attending.

Posted on 18th March 2020

Staff Notice: NW Care staff in #Fermanagh – staff briefing sessions Please note, all staff must attend a briefing. Each session will be restricted to less than 10 staff at a time,so please make sure to liaise with your Area Manager toconfirm by telephone the date you are attending.

Posted on 16th March 2020

Have you washed your hands properly this morning ? Make sure to wash your hands regularly and properly throughout the day to help tackle the spread of #Coronavirus . Also make sure you have something clean to dry your hands with. Please take a moment to make sure vulnerable relatives and friends also have these […]

Posted on 12th March 2020

Coronavirus (COVID-19) Guidance Reminder: Hand washing is central to stopping the spread of the Corona virus – You must wash your hands for at least 20 seconds to assist with reducing any potential spread. Update: NW Care are carefully managing and coordinating with relevant stakeholder health organisations. We are following the advice that has been […]

Posted on 5th March 2020

Please share this World Health Organisation information and video on the #Coronavirus and remember: WASH YOUR HANDS Given the recent events in China and the further spread of the #Coronavirus (also known as COVID-19 or the Novel Coronavirus) into Europe, it’s time to think about how you can provide information to staff which will help reduce sickness […]

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North West Independent Hospital

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