The policy: This privacy policy notice is served by North West Care and Support Ltd, 67 Main St Ballykelly Limavady BT49 9HS under the website (www.nwcare.co.uk).

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

• “I”, “our”, “us”, or “we” refer to the business, [Business name & other trading names].
• “you”, “the user” refer to the person(s) using this website.
• GDPR means General Data Protection Regulation 2018
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner’s Office.
• Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policyembodies the following key principles; (a) Lawfulness, fairness andtransparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storagelimitation, (f) Integrity and confidence, (g) Accountability.

Your Individual rights

Under the GDPR your rights are asfollows. You can read more about yourrights in details here;

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right tocomplain to the ICO [www.ico.org.uk] if you feel there is a problem with the waywe are handling your data.

We handle subject access requestsin accordance with the GDPR.

Internet Cookies

We use cookies on this website toprovide you with a better user experience. We do this by placing a small textfile on your device / computer hard drive to track how you use the website, torecord or log whether you have seen particular messages that we display, tokeep you logged into the website where applicable, to display relevant advertsor content, referred you to a third party website.

Some cookies are required toenjoy and use the full functionality of this website.

We use a cookie control systemwhich allows you to accept the use of cookies, and control which cookies aresaved to your device / computer. Some cookies will be saved for specific timeperiods, where others may last indefinitely. Your web browser should provideyou with the controls to manage and delete cookies from your device, please seeyour web browser options.

Cookies that we use are;

Category: Statistics

NW Care Statistic cookies help website owners to understand howvisitors interact with websites by collecting and reporting informationanonymously.

COOKIE NAME: _ga

PROVIDER:nwcare.co.uk

TYPE: HTTP

EXPIRY:  2 years

First found URL:https://www.nwcare.co.uk/

Cookie purpose description:Registers a unique ID that is used to generate statistical data on how thevisitor uses the website.

Initiator: Pagesource line number 1

Source: In linescript

Data is sent to:United Kingdom (adequate)

COOKIE NAME: _gat

PROVIDER:nwcare.co.uk

TYPE: HTTP

EXPIRY:  1 day

First found URL:https://www.nwcare.co.uk/

Cookie purpose description:Used by Google Analytics to throttle request rate

Initiator: Pagesource line number 1

Source: In linescript

Data is sent to:United Kingdom (adequate)

COOKIE NAME: _gid

PROVIDER:nwcare.co.uk

TYPE: HTTP

EXPIRY:  1 day

First found URL:https://www.nwcare.co.uk/

Cookie purpose description:Registers a unique ID that is used to generate statistical data on how thevisitor uses the website

Initiator: Pagesource line number 1

Source: In linescript

Data is sent to:United Kingdom (adequate)

Category:Marketing

NW Care Marketing cookies are used totrack visitors across websites. The intention is to display ads that arerelevant and engaging for the individual user and thereby more valuable forpublishers and third-party advertisers.

COOKIE NAME: _fbp

PROVIDER:nwcare.co.uk

TYPE: HTTP

EXPIRY:  3 months

First found URL:https://www.nwcare.co.uk/

Cookie purpose description:Used by Facebook to deliver a series of advertisement products such as realtime bidding from third party advertisers

Initiator: Pagesource line number 1

Source: In linescript

Data is sent to:United Kingdom (adequate)

COOKIE NAME: _fr

PROVIDER:facebook.com

TYPE: HTTP

EXPIRY:  3 months

First found URL:https://www.nwcare.co.uk/

Cookie purpose description:Used by Facebook to deliver a series of advertisement products such as real timebidding from third party advertisers

Initiator: Pagesource line number 1

Source: In linescript

Data is sent to:United Kingdom (adequate)

COOKIE NAME:r/collection

PROVIDER:doubleclick.net

TYPE: Pixel

EXPIRY:  3 months

First found URL:https://www.nwcare.co.uk/

Cookie purpose description:This cookie is used to send data to Google Analytics about the visitor’s deviceand behaviour. It tracks the visitor across devices and marketing channels

Data is sent to:United States (adequate)

COOKIE NAME: tr

PROVIDER:facebook.com

TYPE: Pixel

Cookie purpose description:Used by Facebook to deliver a series of advertisement products such as realtime bidding from third party advertisers

Data is sent to:United States (adequate)

Additional internal and external marketing andresearch

North West Care and Support Ltd utilisethe services of ‘Mail Chimp’ and ‘Survey Monkey’ to communicate and gather professionalinformation from professional stakeholders/stakeholder agencies, clients,client family members, internal staff and other job applicants who have allopted into communicating and receiving information (in acceptable formats andwith professional discretion) North West Care and Support Ltd/North West Care/NWCare. This can be in the format of Newsletters, surveys, questionnaires, feedbackforms, ezines, digital postcards and emails.

Linkingto other websites / third party content

We have links to other websites that are connected to North West Care and Support Ltd these include www.nwrec.co.uk – Shared recruitment information is monitored and managed by North West Care and Support Ltd for both NW Care and NW Recruitment using a central CMS administration system.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Additional internal and external marketing andresearch

North West Care and Support Ltd utilisethe services of ‘Mail Chimp’ and ‘Survey Monkey’ to communicate and gather professionalinformation from professional stakeholders/stakeholder agencies, clients,client family members, internal staff and other job applicants who have allopted into communicating and receiving information (in acceptable formats andwith professional discretion) North West Care and Support Ltd/North West Care/NWCare. This can be in the format of Newsletters, surveys, questionnaires, feedbackforms, ezines, digital postcards and emails.

Fair & Transparent Privacy Explained

We have provided some furtherexplanations about user privacy and the way we use this website to help promotea transparent and honest user privacy methodology.